> ## Documentation Index
> Fetch the complete documentation index at: https://docs.myfundedperpetuals.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing and Rewards

> Find challenge orders and invoices, understand purchase statuses, and use reward cases, FP Points, and campaigns when available.

MyFundedPerps keeps billing records, platform rewards, and funded payouts as
separate parts of the product.

* **Billing** records challenge purchases and invoices.
* **Rewards** contains reward cases, FP Points, and enabled campaigns.
* **Payouts** sends eligible funded-account profit through the payout flow.

For funded profit, use the [Payouts guide](/guides/challenge-lifecycle/payouts).

## Purchase History

Open [Purchase History](https://myfundedperpetuals.com/settings?section=purchases)
to review orders associated with your account.

| Status   | Meaning                                                                                                                         |
| -------- | ------------------------------------------------------------------------------------------------------------------------------- |
| Paid     | Payment completed and the challenge account was issued.                                                                         |
| Pending  | Payment is awaiting funds or processing. Open the crypto payment page to resume, check its status, or cancel an unpaid invoice. |
| Failed   | The order did not complete. Review the displayed details before trying a new checkout.                                          |
| Refunded | A refund was recorded for the order. The original purchase remains visible for history.                                         |

**View Invoice** opens the PDF receipt for an eligible paid purchase.
Crypto orders also have a permanent payment page: select the order number or
**View Payment** in its details. From there, resume payment, check the provider
status, or cancel an unpaid invoice. MyFundedPerps sends this link once in a
**Complete Your Purchase** email when the crypto invoice is created. Sign in to
the account that created the purchase to use the link.

## Spend store credit at checkout

The Store Credit spending tab appears only when this feature is enabled for your
account. While it is unavailable, your balance remains yours and new purchases
use card or crypto. Payments already using reserved credit can still complete.

When store-credit checkout is enabled for your account, available store credit
is automatically applied to your next checkout. You do
not need to create or enter a credit code. You can still enter one discount or
affiliate code: the discount applies first, then credit pays the remaining total.

Open [Rewards](https://myfundedperpetuals.com/rewards?tab=credit) and select
**Store Credit** to see **Available Balance**. Pending rewards and credit reserved for a pending payment
are not available to spend.

For example, a $100 order with a 20% discount costs $80. With $50 available
credit, checkout automatically applies $50 and you pay $30 by card or crypto.
With $100 credit, you pay nothing externally and \$20 remains for a later purchase.
Review the total and accept the terms, then select **Complete Purchase** for an
order fully covered by credit.

While a payment is pending, its credit balance snapshot is reserved. Unused
credit becomes available when the payment completes. A confirmed payment failure
releases that reservation automatically. Closing checkout or an uncertain payment
result does not release it; contact support with the order number if it remains
pending. When a refund is recorded, spent credit returns as store credit. Only
the external payment portion can be refunded through the payment provider.

Administrators can add or remove store credit to correct your balance. Each
adjustment requires a recorded reason. If a removal uses reserved credit, the
checkout reservation is cancelled and any remaining balance becomes available.
A pending order that loses its credit needs review before completion. Do not send
another payment; contact support with the order number. Removing store credit
does not refund a card or crypto payment.

For crypto checkout, credit either covers the full order or leaves at least
\*\*$16** to pay in crypto. This includes a margin above the highest minimum among
the supported crypto networks. If using all your available credit would leave
less than $16, checkout applies less credit and keeps the unused amount in your
balance. For example, a $100 discounted order with $95 credit uses $84 credit and
leaves $16 due; \$11 credit remains after payment.

If the order itself is below \$16, crypto payment is unavailable unless credit
covers it completely. You can use a card where available. Card payments do not
have this store-credit cap. Discounts still apply before credit.

## Reward cases

You can view Rewards after signing in, even before completing onboarding.
Opening a case still requires a completed onboarding profile and eligibility
under the current country restrictions.

Open [Rewards](https://myfundedperpetuals.com/rewards) to see sealed cases and
pull history. A sealed case must be opened before its result is known. Opened
cases remain in history with the recorded result.

Share an opened case from pull history to copy its link or image, or download
a share card. Cards and public share pages use MyFundedPerps Rewards branding.

The case carousel near the top of the page shows the six case types (Iron,
Bronze, Silver, Gold, Diamond, and Obsidian) one at a time. Use the arrows or
the dots to move between cases. Each case shows its FP Points cost and how
many rewards it can contain. Select the info icon next to the case name to
open **Possible Rewards & Drop Rates**: every reward the case can pay with its
exact drop rate, listed highest odds first. The rates add up to 100%, and
they are the same rates the server uses when it opens the case.

The available case types, contents, drop rates, and grant conditions can
change. Review the current Rewards page before opening a case.

An account prize is issued as an evaluation account on the challenge model
the reward names (Select, Prime, or Signature) at the displayed account size.
It appears in your account switcher when an administrator approves the prize.
Prize-account issuance is confirmed in the app and does not send the standard
account-issued email.

For accounts currently sold in the challenge selector, the reward's displayed
value follows the plan, account size, and profit split's catalog list price
before checkout codes. `PERPS` and other purchase discounts do not change a
reward account's displayed value. Price changes can change displayed reward
values without changing the published drop rates or store-credit amounts.

### Competition account prizes

Competition account prizes require administrator approval and are issued as
Select evaluations. An older award that records only an account size uses
Select at that size. Awards configured as Prime or Signature must be reviewed
before they can be issued.

### Affiliate milestone rewards

Affiliate sales milestones can grant sealed cases automatically. Each milestone
reward is issued once and remains yours after refunds. Open the granted case
on the Rewards page. Some milestones also issue a separate Prime evaluation
account; that account is independent of the case result. See the
[Affiliate Program guide](/guides/affiliate-program) for the milestone rewards.

## Redeem a free account or case code

Open [Redeem Code](https://myfundedperpetuals.com/redeem), sign in, and complete
onboarding if prompted. Paste the full code and select **Redeem Code**. You can
also reach this page from Rewards.

Each code can be used once and does not expire. An account code adds a free
evaluation account with the challenge size and profit split configured when
the code was issued. Normal challenge rules and funding requirements apply.
A case code adds one sealed case to Rewards; redeeming the code does not open
the case or guarantee an account prize.

If the code is invalid, check that you copied the entire code. An already-used
code cannot grant another reward. Free code grants are not paid purchases and
do not create an order in Purchase History.

## FP Points

When FP Points are enabled for your account, the Rewards page shows your
balance, the case carousel, and an **FP Points** tab with the earning rules
(**Ways to Earn**) and your Points History.

Points can come from qualifying activities shown in the app, such as challenge
purchases, your first account pass, affiliate revenue, or support grants. The
current rates and bonus amounts are listed under Ways to Earn. Purchase and
affiliate points are spendable as soon as they are awarded: the FP Points
refund hold is currently disabled. A refund still reverses the related points
and can leave a negative points balance if those points have already been
spent. The reversal appears as an adjustment in Points History.

To open a case with points, move the carousel to that case and select
**Open**. Opening spends the displayed FP Points cost, records a Case
Redemption entry in Points History, and reveals the reward immediately. When
your balance is below the cost, the control reads how many points you are
missing and cannot be selected.

## Campaign rewards

When the Campaigns tab is enabled, it displays each campaign's dates,
eligibility, submission requirements, reward calculation, limits, and review
state. Connect the required social account and submit only through the current
campaign form.

Campaign submissions can be pending, paid, rejected, disqualified, or waiting
for results. Check the campaign card for its current terms and status.

## Keep the records separate

A purchase refund, FP Points adjustment, reward-case result, campaign reward,
and funded payout are different records. When contacting support, name the page
or record and include its order number, account number, payout date, case, or
campaign as applicable. Never include full payment credentials or identity
documents.
