Purchase confirmation
A completed challenge purchase sends one purchase-confirmation email to the email address entered at checkout. It includes your order details, account number, account name, stage, and starting balance. An order for several accounts sends one email that lists every account number. Purchased accounts do not send a separate account-issued email. Your new account is available in the account switcher.Partner rewards
During an active My Funded Futures partner offer, a successful purchase whose total after discounts is strictly greater than the advertised threshold can receive one free $25,000 Rapid Evaluation redemption code, while codes remain available. Eligibility is determined when the payment succeeds, not when you first see the banner or open checkout. For an order with several accounts, the whole order total after discounts counts toward the threshold. Each qualifying order can receive one code; repeat purchases can qualify separately. Your code arrives in a separate email at the email address entered at checkout. Redeem it on My Funded Futures, rather than in MyFundedPerps checkout. The partner offer also appears beneath the challenge cards on the homepage. Select MyFundedFutures there for purchase and code-delivery details. The mobile header keeps its compact product tabs. The partner offer uses the existing Futures/Perps banner and returns to its usual message when disabled, expired, or out of codes. The banner can take up to two minutes to reflect inventory changes; seeing the banner does not reserve a code. If the reward email is missing, check your spam folder and contact support with your order number. A delivery retry uses the code already assigned to that order.Find an order
Search by the order information shown in the table, or filter by status. If the order is older than the loaded results, use the table’s load-more control.
If you accidentally purchased extra accounts, contact
support with your order number and the
accounts you want refunded. Approved partial refunds use those accounts’ share
of the discounted order. The $25 fee applies once per refund request, capped
at its cash portion. Any corresponding store credit is returned as store credit.
Refund eligibility still follows the refund policy.
A partially refunded order remains under the Paid filter. Its details mark
the refunded accounts and show the total returned, including store credit.
Accounts outside the refund retain their paid status.